Frequently Asked Questions
Where are you located?
I don't have a storefront yet, but I do custom orders, events, and popups in Atlanta, GA!
Are all of your cakes and other products vegan?
Everything is 100% vegan (dairy and egg-free) and we only use bone char free sugar.
Do you offer anything gluten-free?
Our French macarons are gluten-free, but they are made in a kitchen that contains gluten on shared equipment. We can also do gluten-free cakes and cupcakes. Please name any and all allergies and dietary restrictions when placing your order and be advised that there may be trace amounts of allergens.
What is bone char sugar?
Animal bones or gelatin are used to bleach and process sugar. All organic sugar is bone char free as well as other brands that cater to vegetarians, vegans, etc. We always use sugar that is either organic, labeled vegan, or both.
What about palm oil?
We love to use brands like Miyoko's, Nutiva, and Spectrum because they either use no palm oil at all or only use sustainably grown palm oil. Other brands like Earth Balance also state that they support sustainable palm oil, but a lot of vegans still prefer not to use it. Other brands like Country Crock have come out with vegan butter that we use as well. If you prefer we use a specific brand or product, please note that in your order. Please note that there may be an upcharge.
Do you ship/deliver?
Pickup only for the time being in Atlanta, GA. I do offer delivery for wedding cakes, tiered cakes, and dessert tables.
I need a cake for tomorrow, can you have one ready?
I make everything fresh to order, so I require at least a few days to a few weeks notice on all orders. Starting in 2020, we will start to have cakes on hand and sell them first come first serve on our Instagram page @blackestberrybakery. Please follow us on Instagram and Facebook to receive updates.
How do I order a cake?
For single-tiered layer cakes, please place your order on the online menu under Vegan Layer Cake. For custom cakes, please use the same link above, select "Custom" as the flavor and enter your custom flavors and decorations you'd like.
Please note we do not offer any fondant cakes or tiered cakes over two tiers.
I do not accept orders via email, text, Facebook messenger, or Instagram DM's. Please use the link above.
Once I order a cake, where do I pick it up?
Pickups are in Castleberry Hill near Mercedes Benz Stadium in Downtown Atlanta, GA for the time being.
The exact pickup location will be sent to you via email after you place your order.
When is your next popup or event?
Click the "Events" tab in the main menu to see a full list of my upcoming events and follow us on Instagram @blackestberrybakery to stay updated on events and new products!
Did I answer your question?
If not, please email us at firstname.lastname@example.org.